Oct 22, 16:23 CDT
Since the underlying issue has been resolved, and has been for quite some time, we're going to be resolving this incident on our status page. We're still waiting for further communication from SendGrid's team regarding the small number of remaining emails stuck in a "processing" state. An incident postmortem will follow.
Oct 22, 15:15 CDT
A small number of emails are still waiting to be sent on SendGrid's end; we're awaiting further information from their team.
Oct 22, 11:55 CDT
Our monitoring systems are showing that newly-sent emails are being delivered without delay now. A portion of emails sent before the resolution was reached are still queued to be sent, and we're working with SendGrid's team to ensure they're delivered as soon as possible.
Oct 22, 09:56 CDT
We've resolved the issue with SendGrid's team. We expect delayed emails to be delivered soon. Our team is still actively monitoring the situation.
Oct 22, 09:47 CDT
We're continuing to see delayed emails, even with the workaround in place. Our team is working to resolve the issue as soon as possible.
Oct 22, 09:15 CDT
We've applied a workaround for emails sent from this moment going forward, and are continuing to work with our email sending partner on a resolution to the delayed emails sent over the last ~30 minutes.
Oct 22, 08:34 CDT
We've identified an issue with our email sending partner, SendGrid, and are working with them to resolve it. Emails may be delayed during this time.
Oct 22, 08:04 CDT