Partial SendGrid outage

Incident Report for HOA Express

Resolved

SendGrid's team has resolved the incident.

Posted Jul 28, 2020 - 17:10 CDT

Monitoring

SendGrid believes they've recovered the impacted services, and are monitoring the results: https://status.sendgrid.com/incidents/c2k6nqpr9t7p

Posted Jul 28, 2020 - 14:40 CDT

Update

SendGrid's incident is ongoing, and we continue to monitor the situation closely.

Posted Jul 28, 2020 - 11:29 CDT

Identified

Per SendGrid's status updates, emails could be delayed. Based on our internal tracking, we believe this is only affecting a small percentage of our outbound emails.

Posted Jul 28, 2020 - 10:10 CDT

Investigating

SendGrid is experiencing an outage: https://status.sendgrid.com/incidents/c2k6nqpr9t7p. At a minimum, this is impacting the ability to use our email auditor tool. We are currently investigating any other issues this outage may be causing.

Posted Jul 28, 2020 - 10:04 CDT

This incident affected: Third parties.